Contact Heirloom Roses

Our customer care team is here to help. Your time is important to us, so if you have a question about an Out of Stock Rose, Shipping Notifications, Sending a Gift, or Using a Gift Code, check our Frequently Asked Questions page first.

If you're looking for our warranty form, click here. 

Looking for in-depth articles on the specifics of rose care? Check out our Rose Blog.

If you would like to be the first to know about sales, promotions, and want to receive special offers, sign up for our newsletter. We are committed to protecting your privacy and do not sell or share your information with any third parties.

If you still need assistance, we are happy to help! Our customer care team is available at 800-820-0465 between:

Sunday - closed
Monday - Friday - 5:00 am - 5:00 pm PST
Saturday - 7:00 am - 4:00 pm PST

You can also find us on social media at @heirloomroses on Instagram and Facebook.