I love all my roses from Heirloom Rose's but these Zinnias were a little disappointing. They weren't packaged as well and looked beat up when I opened the box. I ordered 5 and 2 of them ended up dieing under the same conditions. The remaining 3 are in ground and starting to bloom again. I did get them at the end of the season and on sale so maybe that contributed to it.
Hi Christine,
We're so glad the remaining three Zion Pink Suns are blooming for you — and we're sorry two didn't pull through!
You're right that end of season shipping can be tough, and we appreciate your understanding. We do want to make sure you take advantage of our 90-day guarantee on perennials for the two that didn't make it. Please file a claim at heirloomroses.com/blogs/about-us-ordering/guarantee and our team will be happy to review it for you.
And as always, if you ever have concerns about a plant's condition upon arrival, please reach out to our customer care team right away at info@heirloomroses.com — we're always happy to help!
Sincerely,
The Heirloom Team



