I wanted to order these but didn't have the space cleaned out to plant them so when they went on sale I made it a priority. They didn't arrive as well packaged as the roses I've received and they looked really beat up from the shipping but they're in the ground and starting to look nice finally. Happy with them for what I paid, not sure I'd order again at full price.
Christine, we're so glad they are recovering and starting to look nice — thank you for your patience and for getting them in the ground right away!
Shipping to Florida in late June can be tough on perennials, and we're sorry they arrived looking rough. Please know that if you ever have concerns about the condition of a plant upon arrival, our customer care team is always happy to help at info@heirloomroses.com — just reach out with some photos.
As a reminder, your Osticade Twilight Moon is covered by our 90-day guarantee, details of which can be found at heirloomroses.com/blogs/about-us-ordering/guarantee. We hope they continue to thrive and that you'll give us another chance, even at full price — we think they'll be worth it!
Warmly,
The Heirloom Team



